Key Accounts Management

Key Accounts Management


DemandNXT prides itself on its employees, state-of-the-art infrastructure, and mature processes. There is an emphasis on the highest level of integrity and honesty. That’s why our employees stick with us and partners trust us.

Department: Sales

Experience: 3 – 7 years

Work Timing: 7.00 PM-4.00 AM (Mon-Fri)/USA Time Zone

Duties and Responsibilities:

  • Train, motivate, and lead after-sales teams to achieve a set of objectives and targets
  • Organize promotional and marketing campaigns to create awareness and product publicity.
  • Supervise the operations of after-sales teams to ensure set targets are met.
  • Develop and implement strategies effective for ensuring a satisfied clientele and increased returns from regenerating business.
  • Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance.
  • Provide periodic reports to management on all after-sales activities.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Collaborate with the sales team to identify and grow opportunities.
  • Works with the Sales Managers and Director to properly assign Account Managers to manage the pipelines of each new sales delivery.
  • Monitors the individual pipelines of each AM to ensure there is a proper follow-up on all leads/clients.
  • Achieving growth and hitting sales targets by successfully managing the sales team.
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
  • Present After sales, revenue, and expenses reports and realistic forecasts to the management team.
  • Should be able to map the accounts, also handle the prospective accounts.
  • Prospective accounting and accounts mapping.
  • Ensure compliance with all general and company policies when carrying out job duties.


Skills & Qualifications:

  • Bachelor’s/Master’s Degree in Business, Communications, or related field.
  • Experience in After Sales is preferred.
  • Team Handling Experience.
  • Experience in telemarketing and/or inside sales/or post-sales.
  • Excellent written and verbal communication skills.
  • Diverse Experience in working with Small & Medium Size Businesses, Enterprise/Fortune Companies across the Globe, especially in North America and European regions.
Job Type: Full Time
Job Location: Bangalore

Apply for this position

Allowed Type(s): .pdf, .doc, .docx